Delete your THUSA App account
You can request deletion of your account and associated candidate information without installing or signing in to the app.
Request deletion by email
- Email support@thusa.app, preferably from the email address used for your THUSA account.
- Use the subject THUSA App account deletion request and ask us to delete your account, candidate profile and associated personal information. Include your account email address if you are writing from a different address.
- THUSA App Support will verify that the account belongs to you before processing the request and will confirm the outcome by email.
The button opens your email app with a draft request. You must send the email to submit it. If your email app does not open, send the request directly to support@thusa.app. Do not send your password or identity documents in the initial request.
What deletion covers
Your request covers your sign-in account, candidate profile, uploaded CV, associated admin candidate record and associated personal information in THUSA's active app systems. Completed account deletion removes access through both the website and mobile apps.
Deleting your THUSA account does not automatically remove copies previously shared with employers or recruitment partners. Providers may retain separate operational logs or backup copies under their retention arrangements. Contact THUSA App Support for questions about these records or support correspondence.
You can also use Settings → Delete My Account in the mobile app when that feature is available to you.
This page provides instructions only. Visiting it or opening the email draft does not delete your account.